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Frequently Asked Questions
Below we present the most popular questions among our users
Do you deliver throughout USA?
Yes! We deliver to all of the USA . No matter what state you're in, you can receive our products directly at your home with secure shipping and tracking.
📦 How long does it take for my order to arrive?
Orders take between 10 and 15 business days to arrive. We ship directly from our distributors to reduce costs and offer you fair prices without sacrificing quality.
💝 What happens if my order arrives damaged or defective?
All of our products come with a satisfaction guarantee . If you have any issues with your order, please contact us and we'll quickly resolve it with a replacement or refund.
🔁 Can I return a product if I don't like it?
Yes. At KawaiiMX we have a satisfaction guarantee policy. If the product doesn't meet your expectations, you can request a return or exchange within the first few days of receiving it.
✨ Are the products guaranteed?
Yes. We promise quality in every product we offer. We carefully select our items so you can receive only the best Japanese style, with complete confidence.
Secure Shipping
If your package doesn't arrive for whatever reason, contact us and together we will find the solution that will make you happiest.